Peace of mind is one click away!

Focus on care and let us take care of the rest.

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We offer protection for all dog and cat breeds

We can pay directly to the veterinarian for you

We pay the vast majority of claims directly to the contracted vet on your behalf. 9 out of 10 vets in the country are our contractors.

We reimburse 95% of illnesses and injuries

What makes PetExpert the most trusted insurer? All employees have at least one pet in their care and we know what it's like when they get sick. Where possible, we always want to pay claims and as soon as possible.

Injuries, illnesses, liability

No need to decide what to insure your pet for. With us, the reason doesn't matter - accident or illness, or damage caused. You can always be sure that we are with you.

How our partner network works

We are the first provider of pet insurance in the Czech Republic, and within the group in the world, to offer direct payment to the vet on behalf of the client. No waiting. No unnecessary paperwork. No worries.

1

Your pet gets the treatment they need

2

The vet will send us all the necessary information from his software

3

If everything is in order, we will immediately confirm the insurance payment for the client and you will only pay the deductible on the spot.

Good things to know about PetExpert’s product

PetExpert insurance is a form of non-life insurance that can help you with unexpected veterinary costs, especially related to the treatment of injuries and illnesses. This includes diagnosis, surgery, follow-up care, necessary hospitalization and medication. Since 2018, it has been provided in cooperation with ČSOB pojišťovna.

What makes PetExpert the best?

Traditional pet insurance
PetExpert
Paying your entire bill in advance and waiting to be reimbursed.
In the vast majority of cases, we will pay the bill directly to the vet on your behalf.
A lower price usually means a lower limit for comprehensive care.
A sensible limit that won't let you down even at high costs.
Trying to sell you other insurance products.
We only deal with pet insurance - that's our specialty!
Limits the duration of insurance to a certain age or limits the benefits.
We won't "drop" your pet from the insurance even if it gets older. We are insurance for life.
Deep dive into our common policy questions

Our mission

At PetExpert, we're on a mission to help loving, responsible pet owners budget and care for their pets.

Best care to your best friend

With over 90% of vets covered, you'll always get the best possible care

Pets before profits

We do everything we can so that you can spend time with your pet and leave the arrangements to us.

Speed is important

75% of claims are processed within 5 minutes. The rest within a few hours or days.

Got questions?

The insurance is open to any dog or cat from the 50th day of age (for registered breeders from birth), which has or will have within 30 days of the agreement an unambiguous chip identification and does not come from a breeding farm. Age limits of 6, 8 and 10 years inclusive for large, medium and small breeds apply on entry. There are no other restrictions.

Our clients visit our contracted vets, of which we now cover approximately 90% of all those operating in the Czech Republic. In the event of a life-threatening condition of an animal, go quickly to the nearest one. Health of the animal is our first priority. You can find the list of cour contracted vets here.

Yes. However, there is a normal exclusion for treatment for injuries or illnesses that happened before you joined the policy or during the waiting period. This is 3 days for an injury and 30 days for an illness. For several orthopedic conditions, we have a longer exclusion of 180 days.

Yes. Contact us and you will receive an allowance for each additional animal on your policy. Plus, if you refer us to your friends and they insure their pet, you'll get a valuable reward too.

We have a list of the most common questions and answers on this page. You can also contact us via chat, phone or email.
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