It is important for us to work only with carefully selected sites that share our values. Our intention is to offer our customers access to high quality, modern diagnostics and follow-up treatment for injuries and illnesses within the scope of insurance reimbursement in the contractual network. Choosing responsible partners who follow clear and understandable rules is a prerequisite for the long-term sustainability of animal health insurance in the country. We naturally refer newly insured dogs and cats to our network of contractual partners.

The process of obtaining an insurance claim for care provided is simple and quick. We do not burden our partners or customers with unnecessary administration. If the practice system is linked to ours, it does all the work itself. Then, if the claim meets our criteria, we make the insurance payment directly to the care provider's bank account within 24 hours of the report.

Thanks to the insurance system, the care provider can use everything necessary for quality diagnosis and treatment of the animal without limiting the current financial possibilities of the customer. Making such care available means greater comfort for the animal and its owner. In addition to adherence to the prescribed treatment plan, consistent prevention is a condition of the insurance. This must be carried out in the network of our contractual partners and is not covered by the insurance. The customer can arrange the insurance via our website.

Veterinary partners or those interested in making an appointment can contact our veterinary helpline on +420 295 562 563. You can also send an email to info@petexpert.cz and a member of our veterinary team will get back to you shortly.